2017-Friday, February 10th – Performance Management: New Approaches to Rewards, Recognition, and Retention

Cary, NC | The Umstead Hotel and Spa
Friday, February 10, 2017 from 7:00 AM to 10:00 AM

Performance Management: New Approaches to Rewards, Recognition, and Retention

Performance management is not a new concept. Several sources suggest that performance appraisals were invented by WD Scott as early as World War I. On the whole, the way companies conduct appraisals has changed massively over the last 100 years. And the last handful of years has brought about a new way of thinking about how to motivate, reward, and retain employees. Many organizations have completely overhauled their traditional performance processes and systems, in order to better align employee performance with company strategy, goals, and expectations.

Join us for this engaging session to hear how a few of our local organizations have creatively shifted their performance management approaches, and how they have fared.

About Our Panelists 

Stephen Bewley, Senior Client Account Executive, Accenture


Stephen Bewley is a Senior Client Account Executive in Accenture’s Health & Public Service practice. He has over 20 years of experience helping clients with large-scale, strategic programs. He has supported clients across the healthcare spectrum including large regional and national health payers, providers, and back office intermediaries.  He specializes in helping clients develop end-to-end solutions, from strategy through execution, to adapt to changes in the market.

Steve currently serves as the Client Account Lead for two regional health payers.  Prior to that role, he led the SaaS ERP and Finance offerings for Accenture’s Health Back Office practice. Steve also has startup experience working for two healthcare software startups from 2002-2008. He specializes in helping clients develop end-to-end solutions, from strategy through execution, to adapt to changes in the market.

As Client Account Lead for two regional health payers, Steve has been responsible for oversight of Accenture’s services including the development of client strategies and the delivery of strategic programs in the areas of Operations Strategy & Management, Consumer Engagement, Digital Transformation, and Cost Management.

Kyle Cavanaugh, Vice President for Administration, Duke University

Kyle Cavanaugh

As Vice President for Administration at Duke University, Kyle Cavanaugh provides leadership to a comprehensive Human Resources operation. Over the past several years, he has also assumed leadership for Disability Management and Duke Police, Parking and Transportation Services, and Visa Services.

Kyle came to Duke in 2009 from the University of Florida, where he started in 2005 as vice president for human resources and, in 2007, was promoted to senior vice president for administration, overseeing a range of business, financial and operational activities.

Prior to joining the University of Florida, Kyle was associate vice president for human resource services at The University of Texas at Austin, where he led all HR activities and had oversight of the campus police, environmental health and safety, and parking and transportation services.

Previously, he held senior positions at Rice University and Vanderbilt University. Before entering the higher education field, he led health promotion and occupational health services for five years with AT&T.

Kyle has served as a consultant on HR and other issues for numerous universities and organizations across the US and Canada. He has held a faculty position for the past sixteen years with the National Association of College and University Business Officers, College Business Managers Institute. Kyle has held adjunct positions and presented extensively on various higher education business topics.

Born and raised in Brooklyn, NY, Kyle holds three master’s degrees: business administration from Belmont; health promotion and exercise science from Vanderbilt; special education from the University of Illinois at Chicago. He received his bachelor’s degree in special, elementary and early childhood education from Tusculum College in Greeneville, TN.

Tom Mathews, Senior Vice President, Human Resources, Cree (Panel Moderator)

Tom Mathews Bio_TCHRO (002)

Tom Mathews joined Cree on February 1, 2015 as Senior Vice President, HR. In this role, Tom has accountability for HR along with other Administrative functions (Facilities, EH&S, Security and Travel Management).

Prior to Cree, Tom was president of TMathewsHR, a Human Resources consulting firm focused on driving results through people productivity.

Previously, he was Executive Vice President, HR for Time Warner Cable in Charlotte, NC. Tom also spent time in HR at AOL, International Data Group, Shearson Lehman Hutton, and Pillsbury.

Tom holds a BS degree in Economics and Psychology from Trinity College, an MBA in Organizational Behavior & Industrial Relations from the University of Michigan and an MS in Organizational Development from Queens University.

Amy Robertson, Chief People Officer, ChannelAdvisor



As Vice President and Chief People Officer, Amy Robertson is responsible for global HR management, operations, and recruiting at ChannelAdvisor. With over 19 years of benefit, compensation, and HR technology experience, Amy leads ChannelAdvisor’s global human resources team to hire and develop top talent for the company.


Prior to joining ChannelAdvisor, Amy served as vice president, global total rewards, people systems, and operations at Red Hat, where she managed HR operations, technology, compensation, benefits, recognition, global expansion, and compliance, among other responsibilities.


Amy received a Bachelor of Science in Applied Mathematics from North Carolina State University.

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